IT Support Employee 1st & 2nd level (m/f/d) 

Our profile

ABX is a young, fast-growing chemical and pharmaceutical company based in Saxony, Germany. We are the global market leader in the production of precursors and kits for PET diagnostics. These are mainly used in the detection of tumours by positron emission tomography (PET).ABX currently employs around 400 people. Due to our strong market position we have a continuous profitable growth. Since 2007 we have been part of a large Japanese pharmaceutical group.fitables Wachstum. Seit 2007 sind wir Teil eines großen japanischen Pharmakonzerns. We are looking for an IT support employee (1st & 2nd level) (m/f/d) to start as soon as possible.

We offer  

  • A modern working environment in the pharmaceutical industry
  • A long-term and secure job in an expanding, future-oriented and internationally oriented company
  • Flexible working hours
  • Job ticket / travel allowance / company bicycle
  • Proximity to public transport (Radeberg railway station) and very good and fast connections to Dresden and the surrounding regions
  • Free drinks and company events (summer party, Christmas party, departmental hiking days ...)
  • Allowance for fitness and sports activities


  • Successfully completed training as an IT specialist for system integration, IT system electronics technician or comparable, alternatively career changer with relevant experience
  • Experience in Microsoft system administration (e.g. Windows Server/Client, Active Directory, Entra)
  • Experience in 1st or 2nd level support
  • Independent, reliable and structured way of working
  • High level of solution-orientation, ability to work in a team and friendly demeanour even in stressful situations
  • Willingness to undergo continuous further training
  • Very good written and spoken German and English skills


  • Acceptance and follow-up of software and hardware faults in the IT support team
  • Independently analysing, processing and documenting incidents and service requests in 1st & 2nd level support
  • Providing hardware for workstations (e.g. computers, telephones, printers)
  • Installing operating systems and application software
  • Administration of users and authorisations
  • Maintaining the inventory
  • Providing information for 3rd level support
  • Support in IT projects
If you are interested in helping to shape the future of our company, we look forward to receiving your detailed application documents by e-mail in pdf format with information on your salary expectations and earliest possible start date. Mr Martin Starke will be happy to answer any technical questions you may have, and Ms Conny Kobus will be happy to answer any questions about the application process.


ABX advanced biochemical compounds -
Biomedizinische Forschungsreagenzien GmbH
Heinrich-Gläser-Straße 10-14
01454 Radeberg
Tel.-Nr.: +49 3528 40 41 66